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How it works

  1. Add items to your cart (or shopping bag).
  2. Check out with Shop Pay.
  3. Choose to pay in 4 installments.

Your first payment is either due at checkout or 2 weeks after your purchase. The next 3 remaining installments are automatically charged to your card saved on Shop Pay every 2 weeks. Don't worry, you'll get an email reminder before each payment to remind you.


Shop Pay FAQ 

Are there late fees?

No, there are no late fees if you miss a scheduled payment.

What is the option to pay in installments on Shop Pay?

When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into 4 equal, biweekly installment payments—with 0% interest, no hidden or late fees, and no impact on your credit score.* In some instances, your first payment is due when you make your purchase; otherwise, your first payment is due 2 weeks after your purchase.

What if I make a return on a purchase made through Installments with Shop Pay?

If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:

  • A smaller payment balance on the final payment
  • Less future payments on the remaining loan balance

If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.

Which payment methods are accepted if I use the option to pay Installments on Shop Pay?

The installments option on Shop Pay is available on debit and credit cards.





What is Klarna?
Klarna allows customers to pay for their purchases over time. Orders placed with Klarna will show up as “Klarna” on your credit or debit card statements.

What are the payment options offered with Klarna?
Pay in 4 interest-free payments with Klarna
Split your purchase into four interest-free payments. Just enter the credit or debit card details of your choice and make automatic payments every two weeks.
Available on all orders. CA residents: Loans made or arranged pursuant to a California Finance Lenders Law license.

How do I check my Klarna payments and schedule?
Sign in to your Klarna account on the Klarna app or via Klarna's website to check your payment schedule, and contact Klarna’s Customer Service team with further questions.
You can also check your email account for an email from Klarna containing your payment schedule. If you don’t see it, be sure to look in your spam folder or trash history.

What happens if I make a return?
If you need to return part or all of your order, Klarna will issue you with a new statement. Simply follow A. Renee Creation$'s return instructions and make sure to take note of the tracking number. Log into your Klarna account, select “report a return”, and Klarna will pause your statement. As soon as A. Renee Creation$ has processed your return, we will send an adjusted invoice.

There's something wrong with my order. Do I still need to pay for it?
You do not need to pay for goods that are received damaged, broken, or defective. Follow A. Renee Creation$'s dispute instructions and “report a problem” in your Klarna account to pause your statement until the issue is resolved. As soon as the A. Renee Creation$ has registered your return, the refund will be processed within 5-7 business days.

What if I get declined from using Klarna?
You can use an alternate payment method to complete your purchase. To use Klarna for future orders, please contact Klarna’s Customer Service team to discuss options.

I have not received my order. What happens to my statement?
You do not need to pay the statement until you have received your order. Contact the retailer for a delivery update, log into your Klarna account, and “report a problem” to pause your statement until you’ve received your order.

My statement is incorrect. What should I do?
If your statement does not match your order details, please contact the retailer directly to correct your statement. Log into your Klarna account and “report a problem” to pause your statement until the details have been corrected.

Will Klarna affect my credit score?
No. When you sign up for Klarna, they may perform a soft credit check. This will not impact your credit score or show up as a hard inquiry on your credit report.